All returns must be shipped within 14 days from the delivery date. All returns in any condition are subject to a $20 non-refundable restocking fee. Shipping on returns will be paid for by the consumer and will not be refunded. Returns must be in unused, un-opened, and working conditions.
If your product is returned used, then your product will also be subject to refurbishing fees, including repackaging. Fees are dependent on the condition of the product; which can be up to 60% of the purchase price. Customers will be notified via email of their return status, and return fees. If the customer decides to keep the product, then we will send your product back to your mailing address at no additional charge. Items that are damaged beyond our terms will be returned to the customer via the mailing address on file. These items will be marked as non-returnable when they are returned to the customer. If the products are returned a second time, then management reserves the right to keep the products until a return fee is paid. Management reserves the right to change, reduce, and waive these fees at any time.
Some items are non-returnable, this includes clothing, digital content, entertainment, etc.
To complete your return, we require a receipt or proof of purchase from the RMA form.
Please do not send your purchase back to the manufacturer. To return your product, you should mail your product to:
7400 Kirkwood Court N. Maple Grove Minnesota US 55369